Video: Inside American Powertrain’s Quote & Order Process


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When there’s smoke there’s usually fire, and in American Powertrain‘s case, when you’re the world’s biggest Tremec dealer, there’s likely a very good reason for that honor. In the first in a series of videos with automotive television personality Kevin Tetz, we’re shown the lengths and efforts that American Powertrain takes to ensure that the quote and ordering process is a pleasant and comprehensive one.

As per American Powertrain‘s Matt Graves, “Every customer is important to us and we know just about every order and combination is going to be a little different so here we’ll show how we make sure you get everything you need to put a Tremec Transmissions 5 or 6 speed into your hot rod, muscle car, or truck.”

As each order comes in, an informed and attentive representative is there to answer questions, help the customer pick the right combination of parts to fit their car and specific application, and to walk them through the various ins and outs of what it takes to have a premier modern transmission conversion experience, as well as explain their product’s warranty and follow up customer service.

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Kevin Shaw

Kevin Shaw

Editor-in-Chief – kevin.shaw@shawgroupmedia.com Kevin Shaw is a decade-long powersports and automotive journalist whose love for things that go too fast has led him to launching Mopar Connection Magazine. Almost always found with stained hands and dirt under his fingernails, Kevin has an eye for the technical while keeping a eye out for beautiful photography and a great story. He's also the co-author of "The Chrysler B-Body Restoration Guide."

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